Our monitoring system works by installing a lightweight plugin on your WordPress sites that securely transmits performance data, error logs, and health metrics to our central dashboard. The plugin runs periodic checks without impacting your site's performance, and all communication is encrypted to ensure your data remains secure.

Our AI analyzes PHP errors and WordPress debug logs to detect common WordPress issues including plugin conflicts, theme errors, database connection problems, and security vulnerabilities. The system automatically suggests fixes based on patterns identified across thousands of WordPress sites, providing actionable recommendations to resolve issues before they impact your visitors.

We take security seriously. All data transmission is encrypted using industry-standard SSL/TLS protocols. Our monitoring plugin uses secure authentication methods and only collects necessary data. We regularly perform security audits and follow best practices to ensure your WordPress sites' data remains protected at all times.

While our dashboard presents information in an easy-to-understand format with clear visual indicators, some technical knowledge is helpful if you plan to fix issues yourself. Basic understanding of WordPress, server access, and file management will be beneficial. Our platform provides detailed logs and step-by-step instructions, but you should be comfortable with tasks like connecting to your server and navigating file directories. If you're not technically inclined, you can still use our platform to monitor your site's health and get notifications about potential issues.

Our monitoring makes light requests every 2 hours to collect server and WordPress information. For availability checks, it loads your pages as a regular non-logged-in user, similar to how search engines or visitors would access your site. The system sends logs whenever they are generated, which could have a minor impact if your site produces many errors and warnings. However, you have full control over what types of logs are tracked, allowing you to customize the monitoring to match your needs and minimize any performance impact.

Yes! Our expert team is available for WordPress support and maintenance. We offer flexible hourly packages starting from 10 hours per month. Whether you need help with troubleshooting, optimization, or regular maintenance, our team can assist you. Contact us to discuss your specific needs and we'll create a custom support plan that works for you.